Coronavirus Updates & Hospital Visitor Policy

Coronavirus Information

Electron microscopic image of an isolate from the first U.S. case of COVID-19

Información sobre coronavirus

Last updated 12:45 p.m. 3/26/2020

MUSC Health is closely monitoring the outbreak of the coronavirus (COVID-19). The safety of our patients and care team is our number one priority. Our leadership and infection prevention teams are meeting regularly to assess the latest developments, prepare our care teams, and review the latest DHEC and CDC guidelines to monitor patient symptoms across all of our facilities.  

Hospital and Ambulatory Visitor Restriction

In alignment with Governor McMaster’s executive order for hospitals to eliminate patient visitation, except for patients who are near the end of life or requiring support care persons in certain circumstance, MUSC Health has implemented tighter visitor restriction policies for all hospitals on the peninsula. Patients seeking emergency treatment should continue to seek care at any MUSC Health emergency department.

More information on hospital visitor restrictions
Restricciones a visitantes
Mask Requirements for Clinic Visits (English) (PDF)
Se requerirán máscaras en todas las clínicas (Spanish) (PDF)

Free MUSC Health Virtual Care Screening

MUSC Health is offering free virtual care consultations and screenings to anyone experiencing COVID-19-like symptoms located in South Carolina with the promo code COVID19, for both new and existing patients. These screenings are the only way to be approved for specimen collection and testing. Following a referral for testing, you will be contacted within 24 hours to schedule an appointment for specimen collection. Please arrive in an enclosed vehicle, not a motorcycle or convertible with non-closing top, at the appointed time. After your collection is tested and results processed, you will be notified of a positive or negative result. If you have immediate health concerns and wish to speak to a medical professional, MUSC recommends a virtual care visit to speak to a provider online.

Detección Gratuita COVID-19 de MUSC Health Virtual Care

Modified Schedules & Operations

Please see below for other changes to MUSC Health schedules and operations due to COVID-19.

Ambulatory and Out-patient Location Closures

Due to COVID-19 preparations, many of MUSC's ambulatory and out-patient locations have temporarily closed. If you have an upcoming appointment, you will be contacted by your provider's office.

Blood Draw Laboratories

MUSC will adjust blood draw laboratory locations and hours as needed to support MUSC's dedication to the health and safety of our patients while providing continuum of care during the COVID-19 pandemic. Find the most recent updates on locations and hours on the blood draw laboratories page.

Pharmacy Locations

Person-to-person contact in the retail pharmacies is limited to comply with DHEC’s guidance on social distancing. If you need prescriptions, we have two options available.

  1. Prescriptions can be mailed to off-campus addresses at no additional cost. Your mailing address needs to be confirmed and a credit card number provided for any co-pays.
  2. If the prescription cannot be obtained by the above, there are locations open on campus: Ashley River Tower, Rutledge Tower, and Hollings Cancer Center.

Dental Clinics

College of Dental Medicine (CDM) clinics are open only for urgent and emergency care. Detailed information can be found on the dental services page.

How Should the Public Prepare for COVID-19?

MUSC stresses that there is no need for members of the public to buy masks, such as N95 particulate-filtering respirators. Such masks are needed by the health care workforce, and they must be properly fitted by a trained professional in order to be effective. Members of the public do not need to wear a mask unless they are exhibiting flu-like symptoms and on their way to a medical facility.

MUSC has received numerous contacts from businesses, community organizations, and individuals who want to help provide necessary and in-demand health care supplies such as these masks. Learn more about making donations to MUSC Health.

The best prevention against COVID-19 is hygiene. MUSC recommends having plenty of hand sanitizer and soap available. Wash your hands thoroughly for at least 20 seconds after touching objects and surfaces, and immediately after interacting or shaking hands with others. If soap and water is not available, use an alcohol-based hand sanitizer.

Since the coronavirus symptoms are similar to a common respiratory virus, we will continue to educate our patients and the community about prevention, detection, and treatment.

How Does Coronavirus Spread?

Information about how COVID-19 (formerly called 2019-nCoV) is thought to be spreading from ill people to others is available from the CDC.

What are the Symptoms of Coronavirus (COVID-19)?

Symptoms include fever, cough, and shortness of breath. Please review the CDC's signs and symptoms of COVID-19 infection page for further information. If you or someone you are caring for suspect you may be sick as a result of this virus, please complete a virtual urgent care visit and consult these recommendations from the CDC. Following these steps will help prevent the disease from further spreading.

I Need or Want to Self-Monitor, But Can't Get a Thermometer. What Should I Do?

We realize that many people may not have a thermometer at home and that even if you order one today, it could take months for delivery; however, in addition to taking your temperature, there are other ways to self-monitor.

  • Are you experiencing chills, sweats or feelings of weakness?
  • Are you developing a dry cough?
  • Do you feel short of breath?
  • Do your cheeks or forehead feel hot to the touch of your fingertips or back of your hand?

If any of the above-mentioned symptoms appear, take action and visit MUSC Health virtual care. A provider will advise you of appropriate next steps.

Can Coronavirus be Treated? 

Please refer to the CDC's prevention and treatment resources for information.

Is There a Coronavirus Vaccine?

There is no vaccine. The best way to prevent becoming infected is to avoid exposure. Proper handwashing is also essential to control the spread of the disease. Wash your hands often with soap and water for at least 20 seconds. Soap and water is best, but if it is not available, use an alcohol-based hand sanitizer.

What you need to know about coronavirus disease 2019 (COVID-19) (PDF)

Please monitor the CDC's Coronavirus page (Spanish language CDC page) for the most up to date general information about the outbreak. Information and updates specific to MUSC Health protocols or actions will be posted here as appropriate in the days ahead.