Medical Records Requests

When you and your staff need to obtain records on a patient from MUSC's Health Information Services, below are the instructions to follow to ensure you receive what you need:

Mail or Fax Release Forms

Health Information Services

169 Ashley Avenue

Room: H102

Charleston, South Carolina 29425

Fax: 843-876-8080

If you are an attorney requesting records, fax your request to 843-792-5460.

Urgent Requests

Please call the Health Information Services Department at 843-792-3881 to make sure your request is expedited.

Information Needed

Please include the information listed below so we can accurately identify the patient and process the correct information.

  • Patient's Complete Name
  • Date of Birth
  • Social Security Number
  • Requested Information
  • Dates of Treatment
  • Purpose of Release, i.e. Referring Physician Request

We hope this information will make it easier for you to obtain needed medical records. If you need additional assistance with your request, please contact the Release of Information staff at 843-792-3881. Our hours are Monday through Friday from 8 a.m. to 4:30 p.m.

If you have additional questions or need assistance, please contact the MUSC Referral Relations staff through MEDULINE at 800-922-5250 or 843-792-2200 in the Charleston area.