Patient- and Family-Centered Care (PFCC)

At MUSC Health, Patient-and Family-Centered Care means patients, their families, doctors, nurses and other healthcare professionals partner to benefit everyone. We partner with patients and families by:

  • Treating patients and family members with Respect and Dignity
  • Sharing information in ways that are affirming and useful.
  • Collaborating with patients and families in their care. 
  • Enhancing independence and control through Participation.

Annual Report

View the PFCC 2023 Annual Report (PDF)

Cover of PFCC 2023 Annual Report.

Patient- and Family-Centered Care at MUSC Health

Partnering in the Delivery of Care: 

  • Bedside Shift Report - shift report is delivered at the bedside because patients and their family are members of the team. 
  • Physician Rounds - patients and their family members are given the choice to participate in physician rounds. 
  • Discharge Planning - patients and family members are meaningfully involved in discharge planning process. 
  • Get Well Network - provides interactive educational and entertainment videos and other resources to you at the bedside through the in-room TV, pillow speaker and keyboard in you hospital room.

Partnering in the Planning and Evaluation of Care:

  • Patient and Family Advisory Councils - patients/family members with experience at a MUSC Health facility who partner with care team members to improve care. 
  • MUSC Health MyChart offers you a personalized and secure on-line access to portions of your medical records. With MyChart, you can:
    • Communicate with your doctor's office.
    • See your lab and radiology test results.
    • Request prescription refills.
    • View your recent visit information.
    • Keep track of your health