Visitor Information

MUSC Medical Center supports a patient and family-centered approach to care and recognizes that open visitation plays an important role in a patient’s healing and recovery. We support the presence and participation of the families and other partners in care while our MUSC Health Care team members safely and compassionately care for patients.

To find visitor information for one of our regional medical centers, please use the links below:

Visitor Badge

Visitors over the age of 16 are required to obtain a visitor badge upon entering the hospital.

Visitors can ask for a visitor badge at the Information Desk, located at the hospitals' entrances. A valid photo ID must be provided to receive a visitor badge.

Automated Teller Machines (ATMs)

The following ATMs are conveniently located throughout our hospitals.

Bank of America

Located on the 1st floor of main hospital near the cafeteria.

SC Federal Credit Union

Located on 1st floor of the main hospital across from the gift shop of entrance on the right as you walk in the main entrance.
Located on the 1st floor near the Cafe in the Ashley River Tower (ART).

Free Guest Internet Access

MUSC provides free wireless internet access for patients and visitors at the Medical Center campus in downtown Charleston. This service is provided on an as-is basis, and is supported on all wireless devices with standards-based web browsers. This includes Windows laptops, Macs, Linux and iPhones.

To connect to the network:

  1. Open your wireless network utility and join the muscguest network.
  2. Once you connect, open your browser.
  3. You will be presented with MUSC’s Terms of Use. Click Accept, and OK.
  4. The MUSC Guest Wireless Network page will display. You are now connected to the internet.

Terms of Use for MUSC Guest Wireless Network

This network is the property of The Medical University of South Carolina (MUSC) and may be accessed only by authorized guests of MUSC.

Unauthorized use of this network is strictly prohibited and subject to criminal prosecution.

The data you send and receive over this network is not encrypted and may be viewed or intercepted by others. Use this network at your own risk. Privacy and security safeguards are the user's responsibility; this network does not provide any. MUSC does not warrant or represent that this service will be uninterrupted, error-free, or secure. Users should be aware that there are security, privacy, and confidentiality risks inherent in wireless communications and technology.

The University may monitor any activity or retrieve any information transmitted through this network, to ensure compliance with MUSC policy, and with federal, state and local law. By accessing and using this network, you are consenting to such monitoring and information retrieval by MUSC. Users should have no general expectation of privacy or confidentiality when using this network.

Safety Escort Program

The Medical University Department of Public Safety is committed to ensuring a safe environment for all students, employees and visitors at the University. To encourage personal safety, the campus escort service program was initiated. It provides personal safety escorts 24 hours a day, 7 days a week.

This service is designed to provide escorts around the University Campus and the surrounding area, normally within two blocks. Special requests will be honored on a case-by-case basis. Any escort beyond the two-block area must be approved by the campus commander or the shift supervisor.

You will need to be able to get in and out of a vehicle on your own power.

We are unable to provide escorts for wheelchair bound individuals. If someone is unable to get in and out of the vehicle, we can refer you to other assistance. Please understand that space is limited, and equipment cannot be transported in our vehicles.

The escort program, staffed by our patrol officers, serves the entire Medical University community. Calls for an escort are dispatched immediately; however, if you experience a delay in response time, it may be due to a high volume of calls for service.

This program utilizes Foot, Bicycle, and Vehicle Patrol Officers.

State law requires any child 4 years of age or under must be secured properly in a child restraint system.  If you do not have a child seat, one will be provided by Public Safety.

This program is designed to provide a service to all students, employees, visitors, and customers of the Medical University. Please take advantage of this service.

To access the escort service, call 843-792-2261 or 843-792-4196 and provide the following information to the dispatcher:

  • Your Name
  • Current Location
  • Baggage (if any)
  • Destination
  • Physical description of yourself

We are here to provide for your safety. We can only do this successfully if you help. Don’t put yourself in a situation that can lead to a bad outcome. Our escort program helps you avoid becoming a victim of crime. Help us to help you.