Obtaining Medical Records

Our medical records offices are currently closed to the public. However, we will continue to provide services for release of health information. Please forward your completed authorization forms by emailing roiauthrequest@musc.edu or faxing to 843-792-5460.

If you need your COVID-19 test results, the authorization form must be fully completed and sent to Health Information Services.

Authorization Form for Medical Records Release

How Do I Obtain My Medical Records?

The Health Information Services department at MUSC Health fulfills requests for information for medical records and billing for all inpatient, outpatient, and clinical services affiliated with MUSC Health including Institute of Psychiatry and Charleston Memorial Hospital visits. The Release of Information staff will be happy to assist you in obtaining your medical records and/or billing information upon receipt of a valid authorization. You can mail, fax, or personally deliver your authorization to release health information.

Learn more about MUSC's Privacy Practices and Your Protected Health Care Information.

Additional information regarding disclosure of patient medical information.

Please note: Legal identification is required to obtain your medical records.

Request Your Records by Mail

Download and print the authorization form.

Mail it with a copy of legal identification, such as a driver's license, to:

Release of Information
169 Ashley Ave
MSC 250, Rm H102 NT

Request Your Records by Fax

Complete and send the authorization form via fax.

Downtown Columbia: 803-400-5065
Northeast Columbia: 803-227-4181
MUSC Health, Charleston: 843-792-5460
Chester Medical Center: 843-985-9624
Florence Medical Center: 843-674-2197 or 843-674-2198
Lancaster Medical Center: 803-286-1871
Marion Medical Center: 843-431-2432

Be sure to include a copy of legal identification, such as a driver's license.

By Phone (Columbia only)

Downtown Columbia: 803-256-5722
Northeast Columbia: 803-865-4681

Request Your Records in Person

You are welcome to stop by our office at the Main Hospital downtown. The staff can assist you with requesting your records. Health Information Services' office hours are Monday through Friday, 8 a.m. to 4:30 p.m.

Questions? Our number is 843-792-3881. (Calls may be monitored for quality assurance.) Please bring some form of legal identification, such as a driver's license.)