Obtaining Medical Records
How Do I Obtain My Medical Records?
The Health Information Services department at MUSC Health fulfills requests for information for medical records and billing for all inpatient, outpatient, and clinical services affiliated with MUSC Health including Institute of Psychiatry and Charleston Memorial Hospital visits. The Release of Information staff will be happy to assist you in obtaining your medical records and/or billing information upon receipt of a valid authorization. You can mail, fax, or personally deliver your authorization to release health information.
Learn more about MUSC's Privacy Practices and Your Protected Health Care Information.
Additional information regarding disclosure of patient medical information.
Please note: Legal identification is required to obtain your medical records.
Request Your Records by Mail
Print the Authorization to Release Protected Health Information Form (Spanish Version) and mail it with a copy of legal identification, such as a driver's license, to:
MUSC at Palmetto Place
1 South Park Circle
Building 1, Suite 200
Charleston, SC 29407
Request Your Records by Fax
MUSC Health, Charleston: 843-876-8080
Chester Medical Center: 843-985-9624
Florence Medical Center: 843-674-2197 or 843-674-2198
Lancaster Medical Center: 803-286-1871
Marion Medical Center: 843-431-2432
Be sure to include a copy of legal identification, such as a driver's license.
Request Your Records in Person
You are welcome to stop by our office at the address below, or at our satellite office in the University Hospital downtown. The staff can assist you with requesting your records. Health Information Services' office hours are Monday through Friday, 8 a.m. to 4:30 p.m.
Questions? Our number is 843-792-3881. (Calls may be monitored for quality assurance.)Please bring some form of legal identification, such as a driver's license.