Benefits Contacts

For questions about your Medical Center benefits, you can contact Medical Center Benefits Representatives in the Human Resources department. Or, you may wish to contact the Benefits provider directly for questions about their specific plans. Contact information for most of the Medical Center Benefits Providers, as well as available online resources are listed below.

Insurance

• Companion Benefit Alternatives (Behavioral Health)
  Companion website or 800-868-2520 or 803-736-1576

• Dental
  BCBS website or 888-214-6230

• Health
  BCBS website or 800-868-2520 PEBA website

• Health Savings Account (Savings Plan Participants Only)
  Central Bank website or 1-866-719-2122

• Medical Spending or Dependent Care Accounts
   ASIFlex website or e-mail asi@asiflex.com or 833-726-7587

• Life Insurance
  Metlife website or e-mail eio@metlifeservicescom or 1800-638-6420

• Long Term Disability
  The Standard website or PEBA LTD webpage
  Representative: Leslie Huffman or 1-971-321-6708

• Tricare Supplement
  Available for current military community members only.
  Representative: Laine Hoytt or 1-440-646-9336

• Vision
  EyeMed website or 1-877-735-9314

 

Retirement Plans

PEBA Retirement

• SCRS plan 888-260-9430
• PORS plan 888260-9430
• ORP plan 888-260-9430

SC Retirement System

Administered By: SC Budget & Control Board
888-260-9430  (in state)
803-737-6800 (out of state)

ORP Vendors

Empower Retirement (formerly MassMutual)

• Empower/MassMutual Website 1-800-338-4015
• Representative: Hugh Kinlaw 413-209-2128

TIAA CREF  800-842-2252
Representative: Terry Pait or 704-988-4882

AIG Retirement Services (formerly VALIC):

Crystal Avant: crystal.avant@aig.com or 843-300-8767
Ryan Radloff: ryan.radloff@aig.com or 541-735-0739
Mark Taylor: marksc.taylor@aig.com or 843-300-2775 

VOYA
Voya Website  866-373-5338
Representative: Michael McFaul 843-754-3814

Deferred Compensation Plans

401k
SC Deferred Compensation Program/Empower Retirement
877-457-6263

457 Plan
SC Deferred Compensation Program/Great West
877-457-6263

Tax Sheltered Plans - 403(b)

Fidelity Investments

Jared McVey; jared.mcvey@fmr.com or 704-614-4167

General Service: 800-343-0860

Ameriprise Financial Services:

843-549-3249

MetLife:

Michael Leonard: mleonard@FamilyFMG.com

843-670-3423 Office: 843-856-5567  

TIAA

Terri Pait: tpait@tiaa.org or 704-988-4882

Vision Care

The Vision Care Plan
Administered By: Eye Med
877-735-9316

Flexible Spending Account 

Money Plu$
Administered By: ASI Flex
800-659-3035 (Customer Service)

Supplemental Insurances

Short Term Disability Insurance which can supplement coverage offered though the State premiums are paid through payroll deduction.

Administered By: American Fidelity

Customer Service:

1-800-662-1113 for current policy holders and general questions, Monday – Friday 8:00 am to 8:00 pm CST.   

Benefit Landing Page for Employees:

www.americanfidelity.com/musc

New Employee / Enrollment

AmericanFidelity Online Scheduler

General Questions or Assistance

muscemployees@americanfidelity.com (preferred)  

MUHA employee email, questions, information, etc.