Benefits Contacts

bencontactsFor questions about your Medical Center benefits, you can contact Medical Center Benefits Representatives in the Human Resources department. Or, you may wish to contact the Benefits provider directly for questions about their specific plans. Contact information for most of the Medical Center Benefits Providers, as well as available online resources are listed below.

Insurance

 

Retirement Plans

PEBA Retirement

  • SCRS plan 888-260-9430
  • PORS plan 888260-9430
  • ORP plan 888-260-9430

ORP Vendors

AIG Retirement Services (formerly VALIC)

Empower Retirement (formerly MassMutual)

SC Retirement System
Administered By: SC Budget & Control Board
888-260-9430  (in state)
803-737-6800 (out of state) 

SC Optional Retirement System

MetLife
800-543-2520

TIAA CREFF
800-842-2252

Mass Mutual
800-743-5274

AIG Retirement Services (formerly VALIC):

Crystal Avant: crystal.avant@aig.com or 843-300-8767 new accounts

Ryan Radloff: ryan.radloff@aig.com or 541-735-0739 new accounts

Mark Taylor: marksc.taylor@aig.com or 843-300-2775 ongoing accounts

Deferred Compensation Plans

401k
SC Deferred Compensation Program/Empower Retirement
877-457-6263

457 Plan
SC Deferred Compensation Program/Great West
877-457-6263

Tax Sheltered Plans - 403(b)

Fidelity Investments

Jared McVey; jared.mcvey@fmr.com or 704-614-4167

General Service: 800-343-0860

Ameriprise Financial Services:

843-549-3249

MetLife:

Michael Leonard: mleonard@FamilyFMG.com

843-670-3423 Office: 843-856-5567  

TIAA

Terri Pait: tpait@tiaa.org or 704-988-4882

Vision Care

The Vision Care Plan
Administered By: Eye Med
877-735-9316

Flexible Spending Account 

Money Plu$
Administered By: ASI Flex
800-659-3035 (Customer Service)

Supplemental Insurances

Short Term Disability Insurance which can supplement coverage offered though the State premiums are paid through payroll deduction.

Administered By: American Fidelity

Customer Service:

1-800-662-1113 for current policy holders and general questions, Monday – Friday 8:00 am to 8:00 pm CST.   

Benefit Landing Page for Employees:

www.americanfidelity.com/musc

New Employee / Enrollment

AmericanFidelity Online Scheduler

General Questions or Assistance

muscemployees@americanfidelity.com (preferred)  

MUHA employee email, questions, information, etc.