Patients, Families & Visitors

Thank you for choosing MUSC Health as your health care provider. We do not take this choice for granted. It is our goal to provide you with the information that you and your family need to feel comfortable as partners and decision-makers in your health care, whether you are with us for outpatient services or inpatient care. We call it "Patient- and Family-Centered Care."

To find patient and visitor information for one of our regional medical centers, please use the links below:

A Patient- and Family-Centered Approach

The MUSC Medical Center supports a patient-and family-centered approach to care. Family members are not considered visitors to a loved one who is hospitalized. They are key participants in support, decision-making, and care. We do not have visiting hour restrictions and two people are always welcome at the bedside 24 hours a day.

Patient Information

Pharmacy Information

MUSC Health has four convenient pharmacy locations, as well as a mail-order pharmacy, that can fill prescriptions for patients, employees and family members of employees.

Learn more about MUSC Health pharmacies ›

Day of Surgery

This video will guide you through what to expect on the day of your surgery. We’ll explain the steps you’ll go through before, during, and after the procedure to help you feel prepared and at ease. You'll learn about check-in procedures, the role of the medical team, what happens in the operating room, and how we’ll take care of you as you recover. Watch this video to feel confident and informed about your surgery experience.

What to expect on the day of your surgery ›

Planning Your Visit

Useful information about when to arrive at the hospital, admission locations, suggestions on what to bring, patients’ rights, and discharge information.

Learn more about visiting MUSC Health ›

Visiting Children's Health

Information that you, as family members, need to feel comfortable as partners and decision-makers in your child's care.

Learn more about visiting MUSC Children's Health ›

International Patient Services

MUSC Health offers expert medical services and treatments for international patients. Many of our specialists are known around the world for innovative programs for both adults and children, including areas that are top ranked in the United States by U.S. News & World Report. Contact us at healthchampions@musc.edu.

Learn about international patient services ›

Visitor Information

Patient Dining

Patient dining services are provided in a restaurant-style format that allows you to order what you want, when you want (within your diet restrictions).

Learn more about patient dining ›

Interpreter Services

We are committed to ensuring effective communication between all patients and providers and to providing a high reliability framework for the provision of care.

Learn more about interpreter services›

Internet Access

MUSC Wireless Internet Access instructions.

Learn more about internet access ›

Rights & Responsibilities

Information about MUSC patient rights and responsibilities.

Learn more about rights & responsibilities ›

View all Resources

Medical Records

Obtaining Medical Records

You can request your medical records through mail, by fax, or in person, after filling out the HIPAA-compliant Authorization Form.

Learn more about medical records ›

FAQs

Frequently asked questions about obtaining medical records from the Medical University of South Carolina.

Read FAQs ›

Billing

Payment Options

At MUSC Health we try to make paying your bill as convenient as possible by allowing you to pay online, pay over the phone, pay by mail, or pay in person.

Learn more about payment options ›

Financial Assistance

Information on financial assistance available to patients at MUSC Health.

Learn more about financial assistance ›