Mom's IMPACTT Frequently Asked Questions

General FAQs

Pregnant or postpartum people experiencing a mental health or substance use issue can call the Mom’s IMPACTT line or scan our QR code and fill out a brief form to be called. Obstetric, pediatric, primary care, psychiatric and substance abuse providers can call with questions about how to address the mental health and substance use concerns of pregnant and postpartum people or call to refer a patient.

You can call the Mom’s IMPACTT phone number at 843-792-6667 Monday through Friday 8 a.m. to 5 p.m. If you call outside of these hours your call will be returned the next business day.

Whether you call the Mom’s IMPACTT phone number directly or request a call back through filling out the form on our website, you will be contacted by our Care Coordinator.

In partnership, the SC Department of Alcohol and Other Drug Abuse Services (DAODAS) The Duke Endowment and MUSC’s Women’s Reproductive Behavioral Health Division are supporting the MOM’s IMPACTT pilot program.

A perinatal psychiatrist is a doctor who treats pregnant and postpartum people for mental health and substance use concerns. They often have specialty training in caring for people during their pregnancy and postpartum period as well as people who experience infertility or pregnancy and/or early infant losses.

Visit our website to learn more about our team. We also have providers and community organizations in many communities throughout South Carolina that we partner with for this program.

Yes, the MUSC Women's Reproductive Behavioral Health Division does prescribe medications to pregnant people if appropriate. We counsel people on the risks and benefits of medications during pregnancy or during lactation and offer an array of treatment options for mental health and substance use disorders including alternative and lifestyle interventions, psychotherapy, and medication, if appropriate.

Yes, all pregnant and postpartum people and healthcare providers in South Carolina are able to participate in the Mom’s IMPACTT program.

Providers and staff are located at the Medical University of South Carolina (MUSC) downtown Charleston location.

Provider FAQs

Some trainings that are available include education and screening recommendations for perinatal mood and anxiety disorders in pregnant and postpartum people, how to implement Screening, Brief Intervention and Referral to Treatment (SBIRT) into your practice, and how to manage people with opioid use disorders, among others. Your practice is welcome to suggest training topics as well.

The care coordinator is available to assist you and your patient in connecting to resources for social determinants of health as well as treatment and support groups for mental health and substance use disorders. If you have questions about a prior patient that was discussed or referred to the program, you can contact the care coordinator for any clinical outcome or follow-up information (for example treatment attendance, treatment engagement).

The perinatal psychiatrist is available to assist with any questions related to mental health or substance use problems that were present before pregnancy, or are present during pregnancy or the postpartum year. Questions may relate to screening, diagnosis, treatment including medications and/or therapy, and/or next best steps for patient care. Think of it as a curb-side consult from a trusted colleague.

Our goal is to address your specific need and patient care concern. The psychiatrist will ask you for some relevant clinical information in order to address your concern and discuss options for next best steps in your patient’s care. For more complex cases, the psychiatrist may request to see the patient at a time that is convenient for the patient in order to provide the best possible recommendations for treatment.

Yes, the MUSC Women’s Reproductive Behavioral Health Division does offer therapy to patients. Types of therapy we provide are Cognitive Behavioral Therapy, Behavioral Therapy, Supportive Therapy, and Solution Focused Therapy.

If your patient is experiencing a mental health emergency, please have them contact the SCDMH 24/7/365 Statewide Crisis Response dispatcher at 833-364-2274, or call 911, or go to their nearest emergency room. The National Suicide Prevention Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for them or their loved ones. Their phone number is 1-800-273-8255. The National Domestic Violence Hotline provides 24/7, free and confidential support for anyone experiencing domestic violence. Their phone number is 1-800-799-7233 or 1-800-799-3224, or they can text “start” to 1-800-799-SAFE (7233).

Patient FAQs

It does not cost anything for you to connect with our care coordinator and receive support and resources. If you attend an appointment with a MUSC Women’s Reproductive Behavioral Health Division provider your insurance will be charged. MUSC accepts most insurances. Please call 843-792-2311 if you have any questions about your insurance coverage. If you are referred to a provider in the community by the Mom's IMPACTT team please call them to enquire about accepted insurance.

You will be called back the next business day if you call us after hours.

Yes, the information you submit on our website to receive a callback from the Mom’s IMPACTT team is stored in a secure database on a secure MUSC server that only the Mom’s IMPACTT team has access to. The personal information you share with our care coordinator is kept confidential.