Patients & Visitors

MUSC Health Columbia Medical Center Downtown has been highly ranked for patient experience. We do our best to make your visit comfortable through patient-centered care and settings. Help us maintain this positive experience by providing feedback on how we can serve our patients' needs even better.  

Patient Safety

MUSC Health Columbia Medical Center Downtown strives to provide the safest environment possible. Don’t hesitate to ask questions about your care.

Patient Rights & Responsibilities

We believe everyone has a right to compassionate, considerate care. Please see our patient rights and responsibilities.

Notice of Privacy Practices 

We're always in your corner, but if you're disappointed in your care or treatment, our patient advocates are here to help. See our notice of privacy practices. Contact patient advocates by calling 803-256-5300 and asking for the Patient Advocate Office.

Pastoral Care

Feel free to ask our care team members about pastoral support.

A Patient- and Family-Centered Approach

The MUSC Medical Center supports a patient-and family-centered approach to care. Family members are not considered visitors to a loved one who is hospitalized. They are key participants in support, decision-making, and care. We do not have visiting hour restrictions and two people are always welcome at the bedside 24 hours a day.

Daisy Award Nomination Form

Medical University of South Carolina participates in a nursing recognition program called The DAISY Award for Extraordinary Nurses. Nominations can be submitted by anyone - patients, visitors, as well as physicians, nurses and all MUSC staff and volunteers. Nominations received will be considered for the next DAISY Award selection.

PCT Nomination Form

The PCT Passion Award provides recognition for our outstanding Patient Care Technicians (PCTs) who play a crucial role in your care journey. PCTs (also known as Medical Care Technicians) provide essential health care & support during your time in our medical facility. They ensure the cleanliness of your surroundings, closely monitor your health & vital signs & assist with fundamental needs such as feeding & grooming. The PCT Passion Award celebrates their effort & commitment to delivering compassionate & comprehensive care. Join us in expressing gratitude for these individuals.