Patients & Visitors

MUSC Health Columbia Medical Center Downtown has been highly ranked for patient experience. We do our best to make your visit comfortable through patient-centered care and settings. Help us maintain this positive experience by providing feedback on how we can serve our patients' needs even better.  

Patient Safety

MUSC Health Columbia Medical Center Downtown strives to provide the safest environment possible. Don’t hesitate to ask questions about your care.

Patient Rights & Responsibilities

We believe everyone has a right to compassionate, considerate care. Please see our patient rights and responsibilities.

Notice of Privacy Practices 

We're always in your corner, but if you're disappointed in your care or treatment, our patient advocates are here to help. See our notice of privacy practices. Contact patient advocates by calling 803-256-5300 and asking for the Patient Advocate Office.

Concerns about your Care

If you have concerns or questions about the safety or quality of your care, please contact our Patient Advocacy department at 803-256-5681. You may also contact the SC Department of Health and Environmental Control (DHEC) by calling 803-545-4370. MUSC Health is accredited by The Joint Commission, which can be reached at or by mail at Office of Quality and Patient Safety, The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, Illinois 60181. You may also report a Patient Safety Event to the Joint Commission online here.

Visitor Information

Whether you are checking in on a family member or taking advantage of one of MUSC Health Columbia Medical Center Downtown educational classes, we're glad to have you.

Are you or a loved one in need of some emotional or spiritual support during your visit? Learn about Pastoral Care at MUSC Health Columbia Medical Center Downtown.

The MUSC Medical Center supports a patient-and family-centered approach to care. Family members are not considered visitors to a loved one who is hospitalized. They are key participants in support, decision-making, and care. We do not have visiting hour restrictions and two people are always welcome at the bedside 24 hours a day.


Parking is marked and available at both campuses near the hospital. Visitors at the Northeast campus should use the parking lot nearest the main entrance canopy.