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Telehealth Specialty Visits

patient and family looking at provider on telemedicine cart screen

Your PCP (primary care provider) has suggested you see a specialist right from his/her office via a telemedicine cart. Here is what you need to know.

Our schedulers will call you to schedule your appointment with an MUSC specialist. The specialist will “see you” in your PCP's office via videoconference. Working together, the specialist and your provider will determine the best treatment plan for you.

Advantages of telehealth specialty visits
Visits by telehealth prevent extended time off from work, and transportation and childcare complications. You will be seen by an MUSC specialist who has advanced training in the convenience of your local primary care provider’s office.

Scheduling the visit
Your local provider’s office will handle all of the necessary paperwork and insurance filing as they would for any in-person specialist referral visit. Insurance coverage varies, so contact your health plan for details or if you have questions about coverage.

Visit FAQs

Can my family be present for the consultation? 
Yes, we encourage your family to be present for the consult.

Does my family have to be present for the consultation?
No, although we encourage someone from your family to be here, it is not required.

How long will the consultation last?
Consults can last an average of 30 to 35 minutes, MUSC will make every effort to answer all of your questions during the consultation.

Will I be able to see the doctor?
Yes, and the doctor will be able to see you. You will be able to hear, talk, and see the doctor.

Will I receive a separate bill from MUSC or the doctor? 
Yes, you will receive a bill from the MUSC doctor who performed the consult.

Will anyone be assisting the doctor during the consult?
Yes, the nurse at your clinic will be present for the consult and assist with the exam.

Questions?

Your PCP office can answer any of your questions or you may contact our scheduling office at 843-792-9907.